Appointments

Please let the receptionist know if you need to be seen for an urgent problem. 

• phone us on 0114 2399202, Monday to Friday from 8am

Do be prepared to give us some details of what is wrong, as this will help us to see you as soon as possible. Sometimes the doctor may phone you back to ask how you are or offer advice. 

When offering urgent appointments we give priority to people with severe pain or discomfort and those with worsening symptoms.

If you have an injury or have been involved in an accident we suggest going immediately to the accident and emergency department at the Northern General Hospital.

To request a routine appointment in the next 7 days:

• phone us on 0114 2399202, Monday to Friday from 8am
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

You are able to pre-book appointments at Woodhouse Hub between 6pm and 8:30pm Monday to Friday and 9am until 5pm Saturday via our receptionists for the following:

GP appointments, physio appointments and nursing appointments which include, blood tests, diabetes annual checks, NHS Health Checks, dressings, smears and ear syringing.

For urgent GP appointments please ring 111 during this time.

The address for Woodhouse Hub is 

3 Skelton Lane 

Woodhouse

Sheffield 

S13 7LY

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• direct you to our extended services

Please let us know in plenty of time if you cannot keep your appointment. We can then offer it to another patient.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 0114 2399202, Monday to Friday from 8am
• Visit the surgery during our opening hours

Do bear in mind that if you are very late for your appointment we may not be able to see you.

If you have missed your appointment we may write to you to find out why this was.

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

We prefer to see all cases including emergencies in surgery where we are properly equipped to examine and diagnose your problem.

If you are very seriously ill or genuinely housebound due to your medical problems and think you might need us to visit you at home, please try and tell us before 10.30am.

If you phone after that time the doctor may have already left the surgery. It helps us if you can give the receptionist a clear idea of your problem, as the doctor will want to visit the most urgent cases first.

If you are ill in bed please make sure that the doctor can get into the house to see you.