Charnock Health Primary Care Centre - Doctors surgery opening times and what to do when we are closed

Reception opening times

Monday – Friday (excludes Thursday)

8.00 – 18.00

Thursday

The practice phone line will be diverted to the GP Collaborative from 12noon until 6.30pm for patients that require a GP urgently. From 6.30pm you will need to ring the 111 service for urgent advice or to be seen at one of the 4 Sheffield hubs or at the GP Collaborative

The surgery premises are still open until 4pm for other essential services such as booking/cancelling appointments, ordering/collecting prescriptions or correspondence and dropping off samples, if they arrive in surgery before the last collection by the hospitals at 1.15pm. You can also drop off samples at one of the 4 hubs in Sheffield until 9pm.

Weekend and when we are closed

You are able to prebook appointments at 1 of the 4 Sheffield hubs between 6pm and 10pm Monday to Friday and 10am until 6pm Saturday and Sunday via our receptionists for the following:

GP appointments, physio appointments and nursing appointments which include, blood tests, diabetes annual checks, NHS Health Checks, dressings, smears and ear syringing.

For urgent GP appointments please ring 111 during this time.

Click here for Sheffield Hub information

Practice Development Meetings

Occasionally we take part in important meetings where all Sheffield GP's and their teams meet up to discuss vital developments in patient care throughout Sheffield. On these afternoons there will be no clinics and reception will be closed. Your telephone call will be taken by Sheffield GP Out of Hours Collaborative who will provide any urgent medical care or advice needed. The training dates will be listed on the home page.

When We Are Closed

If you phone us when surgery is closed you will hear a recorded message asking you to call back during surgery hours for routine matters. If you need urgent medical help or advice we will ask you to call 111 where a call handler will take your details and either advise you or put you in touch the emergency out of hour’s service provided by Sheffield GP Collaborative.

We do not forward your call directly to Call 111 as this is a freephone service and the call may be quite lengthy. If we were to forward your call, you would be charged for it.

Walk In Centre

The NHS walk-in centre at Rockingham House on Broad Lane is open every day between 8 am and 10pm. The staff there will be able to advise you and treat a variety of ailments and injuries as well as provide general health advice and emergency contraception advice and treatment.

Call 111

This service is available to guide you the appropriate medical help available for your problem.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

If you or someone you are looking after becomes very ill with symptoms such as severe chest pain, stroke, severe abdominal pains, serious difficulty in breathing, vomiting blood or loss of consciousness you should dial 999 for an emergency ambulance without delay. These conditions need to be seen immediately in hospital and the ambulance teams are fully equipped to start treatment in the ambulance on the way to the hospital.

Reception opening times

When We Are Closed

Walk In Centre

Call 111

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